Privacy Policy and terms

We’re here to support your wellness and protect your privacy!

This form is for general questions only. Please do not share medical details or PHI. For personal or sensitive health information, call our office or use our secure patient portal.

Privacy Policy – Harmony Health and Wellness Center (HHWC)

Effective Date / Last Revised: December 3, 2025

At Harmony Health and Wellness Center (HHWC), we are committed to protecting your privacy and maintaining the confidentiality of your health information. This Privacy Policy explains how we collect, use, share, and safeguard your information.

1. Information We Collect

  • Personal Information: Name, address, phone, email, demographics
  • Health Information (PHI): Medical history, treatment records, insurance information (in compliance with HIPAA)
  • Technical Data: IP address, browser type, cookies, and site usage

2. How We Use Your Information

We use your information to:

  • Deliver healthcare services and manage appointments
  • Process billing and insurance claims
  • Respond to inquiries submitted through our website contact form
  • Improve our services and website
  • Comply with laws and regulations

3. Information Sharing

We do not sell your personal information. We may share it only with:

  • Authorized HHWC staff and healthcare providers
  • Insurance companies for billing purposes
  • Service vendors under confidentiality agreements
  • Government entities when required by law

4. HIPAA Compliance

We follow HIPAA standards to protect your health information. You have the right to:

  • Access and request copies of your records
  • Request corrections to your information
  • Restrict how your information is shared
  • File a complaint if your privacy rights are violated

5. Security

We use secure servers, encryption, and industry-standard safeguards to protect your data. Contact form submissions are treated according to the security level of the platform used.

6. Third-Party Services

Some website functions are powered by external vendors, including:

  • Web traffic monitoring and website optimization
  • Form submissions and workflow tools
  • Web portals
  • Financial transactions
  • Content personalization
  • Video content

HHWC does not control and is not responsible for third-party privacy practices or end-user agreements. Users are encouraged to review each third-party provider’s Privacy Policy and EULA before using their services.

7. Email List Privacy

HHWC respects your privacy and is committed to protecting the information you share with us.

  • No Sale or Sharing of Emails: We do not sell, rent, loan, or trade email lists with third parties
  • Purpose of Collection: Email addresses are collected for HHWC communications, including updates, health tips, program announcements, and fundraising opportunities
  • Secure Storage: Stored in secure databases accessible only by authorized staff
  • Opt-Out Option: Every email includes a clear unsubscribe link
  • Third-Party Providers: If we use third-party email platforms (e.g., Mailchimp, Constant Contact), your information is governed by that provider’s Privacy Policy and Terms of Service

8. Cookies & Tracking

Cookies or similar technology may transfer information from this website to your device for record-keeping or user experience purposes. Cookies do not personally identify you but may identify your device. You may adjust your browser settings to refuse cookies; however, this may limit site functionality.

9. Legal Notices & Disclaimers

  • Medical Advice: This website provides general health information only and is not a substitute for medical diagnosis or treatment. Always consult a licensed healthcare provider
  • Intellectual Property: All materials, logos, and branding are the property of HHWC and protected by copyright and trademark laws. Unauthorized reproduction is prohibited
  • Third-Party Links: HHWC is not responsible for content or policies of external sites linked on our website
  • Limitation of Liability: HHWC is not responsible for damages resulting from website use, reliance on information, or third-party links
  • Governing Law: These policies and website use are governed by the laws of the State of Florida and applicable federal law

10. Updates

This Privacy Policy may be updated periodically. Changes will be posted on this page.